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Videographer Refuses Refund After Future Bride Dies In Accident

Posted on May 27, 2020

 

Few company-customer disputes reach this level of personal. We take you to Colorado Springs where Justin Montney and Alexis Wyatt were supposed to be married this month. But then in February, Alexis was tragically killed in a car crash. While still reeling from the shock and grief, Justin had to cancel all the wedding plans and at some point reached out to Copper Stallion Media to request a refund of the $1,800 he pre-paid to have them video the wedding.The company offered its condolences but said the contract was non-refundable. Justin responded that yes, he knew the contract was non-refundable but he was hoping the company might make an exception given the horrible circumstances. They refused, so Justin took his story public and Copper Stallion responded by actually creating a website called JustinMontney.com where they wrote: “Life is a b—-, Justin.” The site, which includes the company’s correspondence with Montney, states that the couple booked two videographers who blocked off the day. “Now, we have two shooters who cannot film that day and lose out on that income,” it explains. “Nonrefundable deposits are the industry standard,” they added.

On May 23, the company posted an image that has since been deleted of the couple and wrote: “Today would have been the day where we would have filmed Justin and Alexis’ wedding. After what Justin pulled with the media stunt to try and shake us down for a refund we hope you sob and cry all day for what would have been your wedding day.” When various media outlets asked for comments, Copper Stallion would not respond.

Source: JustinMoney.com

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