Knowing your child is flying unaccompanied is nerve wracking enough, but imagine airline employees walking over to you with a child that isn’t yours. That’s exactly what happened to Maribel Martinez.
She and her five-year-old son, Andy, flew to see family in Dominican Republic, but he stayed for a longer visit with relatives. Maribel purchased a ticket for Andy and paid an extra $100 for a JetBlue employee to escort him on and off the plane.
When she arrived at New York’s JFK airport, airline personal presented her with a kid, but it wasn’t Andy. As it turns out, the unidentified boy, who was apparently given Andy’s passport by airline employees, was supposed to be on a flight to Boston. Instead, he and Andy were put on each other’s flights. Now, they had to had to send him home and bring Andy the 214 miles from Boston back to New York.
Maribel’s family did all the right things, even waiting an extra half hour to make sure Andy’s flight took off. At this point it’s unclear how the mixup happened, but Maribel is suing JetBlue for negligence. A spokesperson for JetBlue claims “the children were always under the care and supervision of JetBlue crew members, we realize this situation was distressing for their families.”
- Meanwhile, both Andy’s family and the family of the boy who ended up in New York instead of Boston were refunded the cost of their flights and offered future flight credits to the tune $2,100.
Source: New York Daily News