After two years of saving up for a vacation, a Navy veteran and his wife spent $3,000 on a cruise. On January 6th, the couple boarded the Royal Caribbean’s Anthem of the Seas in New Jersey and headed for their first stop, Puerto Rico.
However, the ship experienced technical issues with its air conditioning system and left passengers stuck in hot cabins with temps as high as 86 degrees. Rick Rettinger is paralyzed from the waist down and sleeping on deck by the pool wasn’t an option for him. He couldn’t even move to another cabin because his wheelchair wouldn’t fit. He and his wife were stuck in the hot room the whole cruise.
At the end of their cruise, passengers found notes in their cabins apologizing for “technical issues” with the air conditioning. In the letter, Royal Caribbean said it would refund $200 for their inconvenience. Royal Caribbean confirmed the incident but said it affected only a small section of the cruise and the issue has since been resolved. But other’s who have cruised on that ship say it still isn’t fixed.
Source: Fox News